NeuroResponse

Neuroresponse is a social enterprise that will offer a new model of care for people with Multiple Sclerosis (and in due course other neurological conditions). The neuroresponse service combines a telehealth/telepresence service for outpatient visits, telephone-based nurse-led triage, and a concierge service. The venture is led by an MS nurse consultant, and is based on insights from her clinical work.

The service will improve the quality of care provided to people with MS, make it easier to access care, reduce patients' anxiety, and provide support for those with severe disability. Quality of care will be improved by allowing patients quicker and more regular access to experienced consultants for OP consultations. Access will be improved by eliminating the need for patients (who often have mobility difficulties and are currently obliged to travel up to two hours for consultations). Anxiety will be reduced by providing a reliable, qualified triage phoneline as a first line of response in the case of an attack. Finally. general support will be provided by a concierge service (which could be an add-on to the project).